Terms of Service

Please read these terms carefully before using SpendLogz.

1. Acceptance of terms

By creating an account or using SpendLogz in any way, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. Platform description

SpendLogz is a digital marketplace that enables users to purchase social media accounts (logs), working tools (files and links), virtual SMS numbers, and SME boosting services. All purchases are made through a wallet system funded via Flutterwave.

3. Wallet and payments

Users must top up their wallet before making any purchase. Wallet funds are non-withdrawable and non-transferable. They may only be used to purchase services on SpendLogz. All top-ups are processed by Flutterwave. SpendLogz does not store payment card information.

4. Purchases and delivery

All purchases are final. Items are delivered immediately on confirmation of payment. Log credentials are shown on screen and saved in your orders. Tool files are available for download and links are accessible from your orders page. It is the buyer's responsibility to check delivered items promptly. Complaints regarding non-delivery or defective items must be raised within 24 hours of purchase.

5. Refund policy

Refunds are credited to the user's wallet, not to the original payment method. Refunds are only issued for valid complaints: non-delivery, incorrect item delivered, or defective account reported within 24 hours of purchase. We do not issue refunds for buyer's remorse or misuse of accounts after delivery.

6. Acceptable use

You may not use SpendLogz for any unlawful purpose. You are solely responsible for how you use purchased items. SpendLogz is not liable for any consequences arising from misuse of purchased accounts, tools, or services.

7. Account suspension

SpendLogz reserves the right to suspend or terminate accounts found to be in breach of these terms, engaging in fraudulent activity, or abusing the refund system.

8. Support

Users can open support tickets from their dashboard for assistance with orders and account issues. Support is available 24/7. Ticket responses include notifications via the in-app notification system.

9. Limitation of liability

SpendLogz is not responsible for losses incurred from the use of purchased items. Our liability is limited to the amount paid for the specific item in question. We do not guarantee the continued availability of any third-party platform or service.

10. Changes to terms

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance. We will notify users of material changes via email.

11. Contact

For questions about these terms, email support@spendlogz.com or open a support ticket from your dashboard.