Support tickets
Email our support desk with your order reference. Dashboard tickets are being prepared.
We're here
How can we
help you?
Got an issue with an order, your account, or a payment? We'll sort it out fast.
Reach us directly on WhatsApp for quick pre-sale or account support questions.
Telegram
Join our Telegram contact channel for updates and fast support access.
Email us
Reach us directly at support@spendlogz.com for account or billing issues.
Response time
Support tickets are reviewed within 2 hours. Most issues resolved same day.
Refund policy
Valid complaints are resolved with a replacement or a wallet refund after review by support.
Common issues
Account not delivered after purchase
Check your email first. If not there, open a ticket with your order ID.
Wallet top-up not reflecting
Wait 2 minutes. If still not reflected, send payment proof to support.
Account stopped working
Report within 24 hours of purchase with screenshots for a replacement.
Wrong item delivered
Open a ticket immediately with your order number. We'll fix it.
I need a refund
Refunds go back to your wallet for valid complaints. Open a ticket to start the process.